About Naviguard & our medical bill negotiation services

Out-of-network billing issues are stressful for everyone involved.
We know how to help.



Naviguard makes the process easier for all parties

Out-of-network medical bills can be a burden for everyone. That’s why we work on behalf of our members and employer clients to resolve out-of-network medical bills and reduce time and administrative burden for employers and providers alike.

With decades of experience to draw from, we are a trusted source of knowledge, advocacy, and sophisticated pricing tools that drive us toward successful resolution.



The proof is in the numbers

We put decades of health care experience to work for you. And it shows.


Naviguard members


Total member savings to date1


Providers engaged across 170+ specialties


Cases resolved2

  • 1Savings measured by taking the difference between the aggregate out-of-network original billed amount and the aggregate final allowed amount under the plan during January 2022 – December 2023 for cases where Naviguard was engaged by a member to negotiate a balance bill on the member’s behalf.  Includes disputed claims but excludes denied claims.

    2Naviguard data January 2021 – December 2023. Resolved cases include all instances in which a member contacted Naviguard and the case was reviewed and negotiated or closed.


Get the out-of-network support you need from Naviguard

valued partner
Unrivaled Intelligence

Resolving issues related to out-of-network billing is our sole focus, leveraging decades of expertise to address ever-changing regulations and the health care landscape.

valued partner
Unwavering Ally

We tailor a unique approach in supporting patients and plan sponsors while engaging health care professionals to ensure resolution. We know the ins, the outs, and the issues surrounding out-of-network billing and we’re making the process less confusing for everyone.

valued partner
Proven Performance

Our approach to pricing is rooted in multiple inputs across provider and geographic networks along with meaningful benchmarking tools.

we believe
What we believe
Our perspective is motivated by our beliefs.
We believe


We’re here for you.

Have a question for Naviguard or want to learn more about our out-of-network medical bill services?

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